Services

One methodology, described by what it is at each scope.

Every engagement is different, but the work falls into a few areas. No packages, no menus — we scope each engagement to your system and your goals.

01 · Single community

Communities of Practice.

We design, launch, and revitalize communities of practice — so the people doing related work can actually learn from each other. Whether you're starting from scratch or breathing life back into a community that's gone quiet, we work alongside you from purpose to practice.

✓Discovery and design workshops
✓Purpose and audience definition
✓Platform guidance — Circle, Teams, Slack, Disco
✓Facilitation coaching for community leaders
✓Engagement and health assessment for existing communities
02 · Across communities

Landscapes of Practice.

For funders, coalitions, and multi-site initiatives: we help you see the full landscape — where expertise lives, how work already connects, and where the boundaries between organizations are actually costing you. Boundaries are where learning happens, not obstacles to demolish.

✓Landscape-of-practice mapping — where expertise lives, how work connects
✓Boundary diagnostic: which cross-organization work has no owner
✓Facilitation design for convening across organizational lines
03 · Whole system

Systems Convening.

For networks and coalitions ready to act, not just meet: we convene the people who need to work across institutional lines, and build the internal capacity to keep convening after we leave.

✓Convening design and facilitation across institutions
✓Collaboration architecture across organizations
✓Coaching for internal conveners, so convening continues after we leave
04 · Recognition

Digital Credentials & Learning Recognition.

Credential strategy consulting: we help you decide what's worth recognizing, what counts as evidence, and how recognition connects to your organization's or network's goals — before any platform enters the picture. What counts as completion is a design decision, not a product default.

Where a platform is needed, RecWorks is our product — built on everything we know about recognition in communities.

✓Credential framework and outcomes definition
✓Badge and evidence design
✓Alignment to organization and network goals
✓Pilot and evaluation planning
05 · Across all of it

Research & Evaluation.

The layer that helps organizations understand what's working, why, and what to strengthen — at any of the three scopes above. Often paired with our other services, and available standalone.

What changes
Decisions grounded in evidence, not anecdote
A clear picture of what's working and what to strengthen
Impact you can show funders, boards, and partners
✓Evaluation design for programs, communities, and networks
✓Qualitative and quantitative data collection and analysis
✓Measuring community health and learning outcomes
✓Evidence-of-impact reporting for funders and boards
How engagements work

Start focused. Prove it works. Make it stick.

01

Discovery & Focus

We clarify the challenge together and find the boundary — inside your organization, or across it — where change matters most for your goals.

02

Pilot & Design

We co-design and test a focused pilot — small enough to move fast, real enough to prove what works.

03

Scale & Sustain

We build internal capacity so collaboration sticks — without us.

Engagements are scoped to context — the size of your system, the partners involved, and the outcomes you're after. The first step is a conversation, not a quote.

Let's work together

Not sure which way in? Start with a conversation.

Tell us what you're trying to build. We'll help you find the right starting point.

Start a conversation